PRIVACY POLICY
Last updated: November 2025
Eco Tourism Laos is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website ecotourismlaos.com, contact us, or use our services.
By using our website, you agree to the terms described in this Privacy Policy.
1. Information We Collect
We collect personal information in the following ways:
1.1 Information Provided by you
When you use our website, you may provide:
Name
Email address
Phone number
Message content (through contact forms)
Newsletter subscription details
1.2 Automatically Collected Information (Cookies & Analytics)
When you visit our website, certain data is collected automatically, such as:
IP address
Browser type and version
Pages visited
Time spent on pages
Device type
Cookie identifiers
We use tools such as:
Google Analytics
Possible tracking pixels for performance and website optimization
This information helps us understand how visitors use our website and improve user experience.
1.3 Payment-Related Information
If our website offers bookings, reservations, or purchases, payment information may be collected through secure third-party payment processors.
We do not store or access full payment card details.
2. How We Use Your Information
We use your information for the following purposes:
To respond to your inquiries and messages
To process bookings or service requests
To improve website performance and user experience
To send newsletters or promotional content (only if you subscribe)
To maintain website security and prevent misuse
3. Sharing of Your Information
Eco Tourism Laos does not share, sell, rent, or trade your personal information with third parties.
The only exceptions are:
Website hosting providers
Analytics services (e.g., Google Analytics)
Email marketing tools (only if you subscribe)
These service providers are used solely to operate our website and services and do not have permission to use your data for their own purposes.
4. Cookies and Tracking Technologies
Our website uses cookies to:
Improve functionality
Analyze traffic
Customize your experience
You can modify your browser settings to block cookies, but some features of the website may not function properly.
5. Data Security
We implement technical and organizational measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
Despite our efforts, no online transmission or storage method is 100 percent secure.
6. Data Retention
We keep your personal information only as long as necessary for:
Fulfilling the purpose for which it was collected
Legal compliance
Business needs related to Eco Tourism Laos services
You can request deletion of your data at any time by contacting us.
7. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request corrections
Request deletion
Withdraw consent (e.g., unsubscribe from emails)
Request information about how your data is used
To exercise any of these rights, contact us at hi@ecotourismlaos.com
.
8. Children’s Privacy
Our website and services are intended for tourists and adult users.
We do not knowingly collect personal data from children under the age of 16.
9. International Data Transfers
Since our company is located in Laos, your data may be stored or processed in Laos or other countries where our service providers operate.
We take reasonable steps to ensure your data is handled securely.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date.
Your continued use of our website means you accept these changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, you can contact us at:
Eco Tourism Laos
Luang Prabang, Laos
Email: hi@ecotourismlaos.com